Information Design and Writing
When staff have easy access to information that is useful, accurate, and up-to-date, your organization runs more efficiently. Catalyst documents your institutional knowledge and make information available and useful to those who need it. We write, structure, and format information for a variety of purposes and audiences. We deliver information in the most useful and cost-effective formats via technologies that fit your budget, culture, workflow needs and learning styles.
Methodology
Our information design and documentation process follows a researched-based technical writing methodology:
Work Samples
Online Tutorials and User Documentation
LaborKey, Inc. was signing on software clients rapidly. With few employees to offer phone support and little user documentation, they needed to offer clients a basic manual as soon as possible. They also wanted a short presentation of their software capabilities to be delivered from their website to market to potential clients. Catalyst determined the most fundamental processes and created task-oriented documentation that would get users up and running quickly. We used Macromedia Captivate to create a 5-minute presentation/demonstration with voiceover and animation.
Website Marketing Content
Advanced Telemetry Systems wanted visitors to their website, potential buyers, and educators to understand how their radio collars and other tracking products were used in the field. Catalyst modified complex materials from technical and academic sources into web marketing copy that showed how wildlife biologists and researchers used these products to conduct their field research.