Training and Workplace Learning

Organizational Performance | Training | Information Design and Writing | Education

We design and develop workplace training programs on soft-skills topics like customer service and time management, and technical topics, such as software usage and scientific instruments. We design learner and facilitator materials for instructor-led classes, as well as self-paced online learning modules. We follow industry-standard instructional design principles that take into account adult learning theory.

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Methodology

Plan

The documentation plan, developed in close collaboration with you, identifies the project’s purpose, audience, scope, deliverables, staff requirements, and schedule.

Design

A sequenced content outline is developed based on careful review of source material and/or interviews with subject matter experts and managers. Consistency of look and feel across all products is maintained by use of templates, style guidelines, and writing conventions.

Development

We gather and synthesize material and develop the product to the specifications in the documentation plan and content outline. We test the products with staff who will use them and make changes based on the test results.

Implementation

We assist you with implementation efforts, such as staff training or communication related to the product. We coach you on how to update and efficiently maintain future changes to documentation.

Work Samples

Blended Learning Program.

The Minnesota Department of Health, Family Home Visiting Program, required staff from a variety of social services agencies across the State to use a standard approach to family assessment and care planning. Catalyst developed a 12-module course for home visit staff that included a trainer guide, participant guide, presentations, handouts, and e-learning lessons and tests. We also delivered a train-the-trainer session.

Online Training Manual.

The Minnesota Department of Education needed a guidebook to help teachers understand legislation and eligibility requirements for children to receive special education funding. Catalyst developed a 500-page online manual; led a usability test; and developed job aids, glossary, charts, and graphics.

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Training and Workplace Learning

Methodology

Work Samples

Blended Learning Program.

Online Training Manual.