Twin Cities Consulting :: Catalyst Consulting Services Twin Cities Minnesota ::

Information Design and Documentation Project Methodology

The Catalyst Consulting Group information design and documentation process follows a researched-based technical writing methodology.

	Plan – We begin by developing a documentation plan containing requirements that are unique to each project. The documentation plan identifies the project’s purpose, audience, scope, deliverables, staff requirements, and schedule. After approval of the documentation plan, the project undergoes three additional phases.

	Design – Sequenced content outlines are developed for each deliverable based on careful review of source material and/or interviews with subject matter experts and managers. Templates, style guidelines, and writing conventions are devised to ensure consistency of language as well as look and feel across all deliverables. All sub-deliverables are subject to approval by the client.

	Development – The deliverable, e.g., a manual or presentation, is developed to the specifications in the documentation plan and content outline, and any changes that occurred in the approval cycle of the Design phase. Early in Development we conduct a usability test for each deliverable to catch needed modification before getting too far along.

	Implementation – We assist the client in the implementation of each product. This may include staff training or communication materials that aid in the ramp-up. We conduct a hand-off meeting that ensures you are ready to maintain the products once we roll off the project.